Terms of Service

1. Agreement to Terms

Welcome to ManySR ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Services"), including our Sales Representative as a Service for Real Estate.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You are not prohibited from using the Services under applicable law
• You will comply with these Terms and all applicable local, state, national, and international laws
• All information you provide to us is accurate, current, and complete

If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent, illegal, or abusive activity
• Extended period of inactivity
• Any other reason at our sole discretion

You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease.

4. Services Description

ManySR provides Sales Representative as a Service for Real Estate professionals, including but not limited to:

• Social media lead generation and outreach
• AI-powered voice calling services
• Property search and listing management
• Appointment scheduling and coordination
• Market analysis and insights
• Document management services
• Communication and newsletter services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

5. User Responsibilities and Prohibited Conduct

5.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services for any fraudulent or unauthorized purpose
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users
• Use automated systems (bots, scripts) without our permission
• Reverse engineer, decompile, or disassemble any part of the Services
• Remove or modify any copyright, trademark, or proprietary notices

5.2 AI Caller Service Usage

When using our AI caller service, you specifically agree to:

• Grant necessary microphone permissions only when you intend to use the service
• Not record or distribute conversations without proper consent
• Use the service for legitimate business purposes only
• Comply with all applicable telecommunications and recording laws
• Not use the service to harass, threaten, or abuse others

5.3 Content Standards

Any content you submit through our Services must:

• Be accurate and not misleading
• Not infringe on any intellectual property rights
• Not contain offensive, obscene, or defamatory material
• Comply with all applicable laws and regulations
• Not contain spam or unsolicited promotional content

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and AI algorithms, are owned by ManySR or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or business use. This license does not include any right to:

• Resell or commercially exploit the Services
• Collect or use product listings or descriptions
• Make derivative works of the Services
• Use any data mining or similar data gathering methods

6.2 User Content

You retain ownership of any content you submit to our Services ("User Content"). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to:

• Use, reproduce, modify, and display your User Content
• Provide the Services to you and other users
• Improve and develop our Services
• Create aggregated, anonymized data for analysis

You represent and warrant that you have all necessary rights to grant us this license and that your User Content does not violate any third-party rights.

7. Payment Terms

7.1 Fees and Billing

Certain features of our Services may require payment. You agree to pay all fees associated with your use of paid Services. All fees are:

• Stated in U.S. dollars unless otherwise specified
• Due immediately unless otherwise agreed
• Non-refundable except as required by law or as specified in our refund policy
• Subject to applicable taxes, which you are responsible for

7.2 Subscriptions

If you purchase a subscription service:

• Your subscription will automatically renew unless you cancel before the renewal date
• You authorize us to charge your payment method for renewal fees
• We may change subscription fees with at least 30 days' notice
• You can cancel your subscription at any time through your account settings

7.3 Refund Policy

Refunds are provided at our sole discretion and in accordance with applicable law. Generally:

• Service fees are non-refundable once services have been rendered
• Product purchases may be eligible for refunds within 14 days if unused
• Subscription fees may be prorated upon cancellation at our discretion
• Refund requests must be submitted in writing to our support team

7.4 Payment Processing

Payments are processed by third-party payment processors. You agree to:

• Provide accurate payment information
• Update payment information promptly if it changes
• Comply with the payment processor's terms of service
• Be responsible for any chargebacks or payment disputes

8. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services, including:

• ElevenLabs for AI voice services
• Payment processors
• Social media platforms
• Property listing databases
• Marketing and analytics services

We do not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is governed by their terms and conditions and privacy policies. We encourage you to review them before using any third-party services.

9. Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will meet your requirements or expectations
• The Services will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Services will be accurate or reliable
• Any errors or defects in the Services will be corrected
• The Services are free from viruses or harmful components

Our AI caller service is provided for convenience and assistance purposes. We do not guarantee the accuracy, completeness, or quality of information provided by AI services. You should verify all information before making business decisions.

We are not a licensed real estate broker, attorney, or financial advisor. Our Services are tools to assist real estate professionals but do not constitute professional advice. You should consult appropriate professionals for legal, financial, or regulatory matters.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANYSR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

Our total liability to you for all claims arising from or related to the Services shall not exceed the greater of:

• The amount you paid to us in the 12 months preceding the claim, or
• $100 USD

This limitation applies to all causes of action, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless ManySR and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content or any content you submit
• Your negligence or willful misconduct
• Any breach of your representations and warranties

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice describing the nature and basis of the claim and your requested relief to our support team. We will attempt to resolve the dispute within 60 days.

12.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration, except that either party may seek injunctive or other equitable relief in court for matters related to intellectual property.

Arbitration terms:

• Arbitration will be conducted by a neutral arbitrator under the rules of the American Arbitration Association
• Arbitration will take place in the United States
• Each party will bear its own costs and fees
• The arbitrator's decision will be final and binding
• Judgment on the arbitration award may be entered in any court of competent jurisdiction

12.3 Class Action Waiver

You agree that disputes will be resolved individually and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in [Your County/State].

14. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and data
• You remain liable for any outstanding obligations
• Provisions that should survive termination will continue to apply

Sections that survive termination include: Intellectual Property, Payment Terms, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

15. Data Protection and Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and processing practices.

Key points regarding data protection:

• We collect and process personal data as described in our Privacy Policy
• You consent to our collection and use of your data when you use the Services
• We implement reasonable security measures to protect your data
• You have certain rights regarding your personal data under applicable laws
• Voice recordings from AI caller services are processed and stored as described in our Privacy Policy

16. Changes to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. We also reserve the right to modify these Terms at any time.

If we make material changes to these Terms, we will provide notice by:

• Posting the updated Terms on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of the Services after changes to the Terms constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

17. Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any provision will be effective only if in writing and signed by us.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and ManySR regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

19. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

20. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, internet service failures, or governmental actions.

21. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us:

22. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.